An Experience In Corporate System Development

CODELCO-CHILE, the world's largest copper producer, began an integrated study of the informatics situation in the corporation at the end of 1980. As a result, a five years strategic Systems Plan was elaborated and approved by top Corporate management. Main points in this plan were: a systems architecture with information integration to the top level management; a higher degree of information technology in the production areas, an optional systems development resources utilization and a high profitability of the plan itself. During the study phase a series of theoretical definitions were fixed and used as a basis for the plan's design. A "common systems" approach was chosen as the development strategy instead of corporate systems or separate divisional efforts. Top management should be highly involved in the revisions of the plan, as well as qualified users should be chosen as project managers. The systems architecture should grant the information integration to the corporate level, in order to support an integrated planning and administration environment for the corporation. A total of 15 projects were defined, involving 570,000 man-hours and shifting the development efforts towards the production and production services areas. The paper presents a critical evaluation of the whole process, showing its good and bad aspects and a positive global balance. It also points some suggestions and hints to any corporation who wishes to get involved in a similar experience.