Computerized maintenance: making it work for you

"This paper provides insight into the elements of computerized maintenance systems and identifies some of the factors which influence their effectiveness. The paper describes what to expect in terms of benefits and problems, the nature of effective computerized maintenance systems, some of the systems available and a process for selecting a system for your organization.The paper will be of interest to mining company executives and maintenance or computer personnel who are involved with, or contemplating, the introduction of computerized maintenance systems.IntroductionIn the drive to improve profits in an increasingly competitive world, mining companies are now using some of the most sophisticated equipment available. The introduction of large and complex equipment such as drag lines, haul trucks, and high-capacity milling equipment has resulted in order-of magnitude improvements in productivity. However, this productivity is now, more than ever, dependent on the continued operation of the equipment. A prolonged breakdown of a critical component can have a significant effect on companies' bottom-line results. As more technologically sophisticated equipment is introduced, maintenance costs become an increasingly important factor for mining companies.Fortunately, sound modern management principles are being used more often in maintenance departments. Progressive maintenance managers are turning to computers to help manage the myriad of details associated with running a maintenance organization.Some maintenance departments in larger mining operations would find it difficult, if not impossible, to operate at current productivity levels without their computer systems. Unfortunately, some other companies gain very little from their computerized systems and would probably be better off without them.How can you be sure that computerized maintenance will improve the maintenance picture for your company? What benefits can you expect to achieve? How do you go about selecting a maintenance system for your organization? These are some of the questions facing industry managers and executives today. In the following sections, we will provide some guidelines and insights to help address these challenges."