Improving Drilling and Blasting By Using TQM and Appropriate IT

Drilling and blasting is a clearly delineated work process, which has well defined inputs and outputs. Drilling and blasting is also a process with a number of steps each of which has measurable outcomes. Drilling and blasting is ideally suited to the application of Total Quality Management principles. Most drilling and blasting information is generally poorly managed with disjointed and unrelated Information Technology systems managing parts drilling and blasting data. Data is often moved from on system to another, sometimes manually. In the field, drilling and blasting is still very much a paper based system and which has not generally benefited from some of the recent hardware and software technology advancements now “on the shelf”. Data collected on paper rarely is transcribed back into an electronic system for further analysis. It is often difficult to collate or review historic drilling and blasting data. This paper will present a definition of Total Quality Management and demonstrate how it can be applied to the drilling and blasting work process. Total Quality Management defines the mechanisms for the application of continuous improvement to drilling and blasting. Continuous improvement will provide opportunities to modify drilling and blasting work process outcomes and generate real cost benefits within the overall mining process. A complete drilling and blasting management system frame work, called DBS, is presented in this paper. DBS provides all the components necessary to implement a full drilling and blasting Total Quality Management solution. Also highlighted will be appropriate “off the shelf” technology that can be applied to replace current paper based systems and provide the means to connect with other mine data systems. Various examples will be discussed which will demonstrate potential benefits of applying a structured Total Quality Management approach to a drilling and blasting work process.