Innovative Partnerships that Improve IT Support for Mine Planning and Management Processes

Relationships between Information Technology providers and their clients are often segmented according to job specific tasks. As a consequence, technology providers tend to focus on automating repetition and complexity, resulting in software that improves individual productivity while failing to address the interdependency of mining functions. For this reason, technology vendors like Gemcom are following partnership approaches with their clients, engaging corporate and operational stakeholders to better understand mining business objectives. This presentation examines some of the approaches that help foster the development of solutions that leverage the information produced during mine operations to improve downstream process control and tactical decision support.