Is Your Management Control Loop Functioning

"IS YOUR MANAGEMENT CONTROLLOOP FUNCTIONINGMineral processors make use of hundreds of control circuits in their mills, process plants, smelters and refineries, to optimize throughput and recovery and minimize cost. This afternoon, I would like to discuss what is probably the weakest circuit in any mineral processing operation - the management control loop.In their recent book ""The Winning Streak"", Goldsmith and Clutter describe extensive research on unsuccessful companies. They conclude that ineffective control, which does not immediately identify the problems, is one of the main failings of unsuccessful companies.We will look at the three key components of control which, from the manager's point of view, ensure that the loop is complete. These three are:• measuring what's happening,• assessing its significance, Rnd• altering performance.If we compare management control to process control as shown in this first figure, ""We see that parameter sensing by the analyzer in a process circuit is analogous to performance monitoring by management in a responsibility centre. The analyzer senses temperature, pressure, flow, weight or some surrogate indicator such as colour to indicate ion concentration. For manage1nent, the performance to rnonitor is dependent upon the objectives of the responsibility centre, and the key factors which affect these objectives."