People-Total Quality Control and Japanese Management

Total quality control in tandem with Japanese style management largely accounts for the high product quality and international competitiveness of growing manufactured exports from Japan. Japanese management is often identified with life-time employment, promotion by seniority, company-based unionism, the process of obtaining the sanction of executives to a plan by circulating the draft prepared by a person in charge of a particular matter, internal consultation, consen- sus-based decision-making, etc., all of which are just formal manifestat- ions of the underlying current of the spirit of cooperation that translates itself into "management through labor- management cooperation".