Performance management - an implementation process

"Performance management is a systematic, practical approach to managing people. It is founded on some basic assumptions about people and is designed to focus on people in the work place. Organizing meaningful information and using it to involve people is a cornerstone of this system.Some common sense practices are developed to involve people in an organization's effort to improve performance. The successful implementation of this program requires solid commitment and total involvement from all levels of supervision and employees for maximum results and lasting impact. All levels of supervision participate in training sessions to tailor the systems for implementation in their areas. This style of management is data-oriented and the bottom line of success is to measurably improve performance. Basic Assumptions about PeopleMost people in an organization, regardless of level, take pride in their work and generally want to do a good job. When performance falls off, there is usually some explanation other than the employee not really caring. People like to know their exact responsibilities and clearly what is expected of them. People like to know where they stand with the boss and would like to be evaluated on what they do and accomplish, rather than on what others think or feel about them. Further, people like to be rewarded for their good results, indeed, to understand what motivates people, we must look at what happens as a result of their actions. Another belief is that supervisors often have a greater influence on the performance of their people than they fully realize. Simply letting people know how important their performance is can have an impact. The Key ElementsGiven these basic assumptions and beliefs about people, some common sense practices have been systematically developed to manage more effectively."