The Design of Instruction to Introduce a New Technology: A Case Study in Canadian Mineral Processing

"An engineering system used to analyze and improve the performance of industrial grinding circuits has been adapted into a training program. The systematic approach to the design of training was applied in order to:Determine if training was an appropriate and effective tool for the transfer of this new technology;Define the technical content of the program;Establish program specifications based on learner and context characteristics;Design and test prototypes of the instructional modules; and,Establish a strategy for plant implementation and maintenance of the training program.This paper thus describes how a engineering system is transferred to the workplace through the use of designed instruction.INTRODUCTIONTraining can change human performance in a permanent way. It can improve productivity for the overall benefit of an operation. Organizations can therefore use training as a mean to achieve their specific goals. Training is not the solution to every performance problem. However, in many cases, it can be a very effective way to attain desired performance.The benefits of training are often difficult to assess. However, to remain competitive, organizations must introduce new products and innovative technologies. Often, they can do both most effectively through suitable training interventions.In order for the effort and investment of training to provide optimal results, two points of view should be adopted.• An overall view of the system in which training is to be applied.• A systematic approach to the design of training (Stolovitch and Keeps, 1989)."