Water well complaints – underground streams and local farmers

"A water well represents not only a significant investment but also is a key to making a living or sustaining a reasonable lifestyle. This naturally makes the water well a precious possession that needsto be protected.This paper describes the challenges that TransAlta Utilities Corporation faced and how it responded to the concern of residents that open pit coal mining would affect their water well supplies.BackgroundWells have a certain mystique. Tum on the silver tap and water flows at your command without you knowing how it got there and whether it will continue to flow.Each well is different and has a story to tell. Some wells have a lot of history and are described fondly and with pride (""Grandad built this place 50 years ago and she hasn't failed us yet""). Some are passed on from father to son, some are part of the pride of good farming, some wells are famous for tapping that huge underground stream or have been mysteriously witched or have been part of a rip-off by an unscrupulous well driller. Some have to be babied so that the cows can be watered, the children can have showers and the dishes can be done. All wells represent a significant $5,000 to $10,000 investment and is a key to making a living or sustaining a reasonable lifestyle.Most wells continue to provide water faithfully - until there is a problem. For those people living next to a mine, there is the additional concern that mining has or will affect their water well supplies. Water well problems reported to the mining company have to be dealt with promptly and responsibly. The mining company's groundwater specialist must gain the trust and confidence of well owners living in the area ."