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By David A. Hart, Barry P. Osborn, Richard J. Totty, Ana T. Carvalho, Max B. Elliott

This paper addresses the experience designing and installing bored piles for the King’s Cross area. This includes continuous flight auger and rotary bored piles, with a range of diameters between 600 mm and 1200 mm, reaching a maximum depth of 56 m below ground level. Existing Network Rail Thameslink twin bored running tunnels are located directly beneath the subject plots. These tunnels have an external diameter of 6.6 m and the crowns of the tunnels are very shallow, in some cases just 10 m below the existing ground level. Some plots needed piles to be installed in close proximity to the tunnels, which required additional control measures and contingency plans. Pile verticality was monitored as the tip of each pile advanced and in-tunnel monitoring readings were verified and are presented. Lessons learned from designing, installing and testing the piles and monitoring the tunnels are addressed in this paper.

May 1, 2022

By K. Biswas, F. C. Felipe

Paste backfill, because of its colloidal or water-holding properties, does not produce run-off water when placed underground. Paste backfill is generally, prepared from relatively low water content, full mill tailings with a certain proportion of ultra-fine particles and mixed with cement, thus producing early and better strength. Mill plant discharge tailings and other materials available at or near the mine site such as sand, aggregates or waste rock are used as blending materials in the mix design. This study investigates the influence of the above-mentioned blending materials on the mechanical characteristics of paste backfill, as well as the grading, shape, specific surface area, mineralogy and workability of the different mix design.

Jan 1, 2000

By Randolph R. Dreher, Michael L. Schreder

"In recent years, FFE Minerals has designed, installed and commissioned several large grinding mill circuits. This paper discusses the issues related to the erection and commissioning of large grinding mill circuits. The three circuits discussed are Collahuasi in Chile, Minera Los Pelambres in Chile, and Century Zinc in Australia. These circuits include large SAG and ball mills with both gear and gearless drive arrangements, as well as, both trunnion and shell supported mills. Aspects of these features are discussed with respect to their impact on installation and commissioning. While the normal challenges of mill erection and start-up were experienced, there were also a few unexpected challenges encountered partly due to the large scale of the equipment. An overview of the equipment and design ratings of these circuits is also provided.COLLAHUASIOverviewThe Collahuasi mills were started-up in November of 1998. The site is located in the Andes Mountains at an elevation of 4300 meters. The grinding circuit includes two lines featuring one SAG mill and one ball mill for each line. The circuit features a recycle conveyor around the SAG mills with provision for adding a pebble crusher in the future. The design tonnage of the grinding plant is 60,000 MTPD with an ore BWI of 10.5 kWh/MT.The SAG mills are 32’ x 15’ (1 3’ EGL) with 10,800 HP drives. The drive arrangements are dual pinion through pneumatic clutches. The mills are driven by low speed synchronous motors with CCV variable speed drives. The SAG mills are trunnion supported and use hydrostatic lubrication. Feed to the SAG mills is via a rock-box type feed chute on a cart. The mills discharge on to trommel screens with a bucket wheel to remove the oversize.The ball mills are 22’ x 36.5’ (36’ EGL) with 12,500 HP drives. The drive arrangements are dual pinion through pneumatic clutches. The fixed speed mills are driven by low speed synchronous motors with GE Quadramatic load sharing drives. The ball mills are shell-supported and feature multi-pad bearings with hydrodynamic lubrication. The mills are fed via a rubber lined sump box with feed spout on a cart. The ball mills also discharge on to trommel screens. Twenty-six inch (26”) diameter hydrocyclones are in closed circuit with the ball mills."

Jan 1, 2001

Electricity will play a major part in providing energy services in the 21st century. Ecologically Sustainable Development (ESD), that is accommodating the needs of the present without compromising the needs of future generations, will provide a focus for optimising the use of electrical energy. Environmental externalities may redefine the cost structure of electricity. Strong corporate environmental management will ensure that current environmental objectives are met and that future ones, identified by the ESD process and environmental externalities accounting, can be developed and implemented by receptive business managers. This paper addresses the current environmental issues of electricity production. It outlines a management strategy for the SECV becoming a community leader in protecting the environment. ESD is discussed in terms of using non-renewable resources wisely, extending their availability and putting in place mechanisms which ensure their ultimate substitution by renewable resources and conservation. The paper explores options for dealing with costing environmental externalities, particularly in relation to greenhouse emissions.

Jan 1, 1992

By Sibabrata Patnayak

A major problem during shovel excavation in oil sand mining is the variability of material diggability resulting in varying mechanical energy input, cycle time, energy consumption, wear, and stress loading of shovel dipper-andtooth assembly. This variability greatly influences the mining equipment performance. Different approaches such as empirical ground classification systems, analytical methods, and performance monitoring that are used to determine diggability of groundmass are reviewed. It is concluded that the existing empirical diggability classification systems are site specific and mostly based on rock and therefore, cannot be used for shovel excavation in oil sands. The O&K wedge test is a simple and useful index test for establishing correlations between cutting resistance and geotechnical properties of coal and other soft rock overburden material. But this test, when performed on small size unconfined oil sand samples, may not give reliable indication of diggability because of the boundary conditions on the specimens. Digging predictions made using analytical and laboratory digging models need to be verified with performance monitoring data to better understand the digging effort in oil sands.

Apr 1, 2005

By Colin Curtis

In recent years, Manchester Airport has undergone expansion including the construction of a second runway, a new terminal building (Terminal 3) and extensions to the existing Terminal 1. Manchester is Britains third largest airport and ranked 20th in the world for international traffic. Arup (Manchester) was engaged as consulting engineer in a multi-disciplinary role for the terminal works. Part of this was a geotechnical commission including site investigation and pile design followed by supervision. This paper reviews the piling for the old, new and terminal extensions. In total, five pile types have been utilised over the years. The original 1950's Terminal 1 was founded on driven cast in situ piles, with a later 1970's extension utilising rotary augured piles. The recent piling comprised continuous flight auger piles (CFA), driven steel tube and tripod bored; the latter in areas of restricted access or low headroom. The ground conditions are Made Ground over thin Alluvial and Glacial drift, in turn, over a generally weak to moderately weak gypsiferous mudstone. All the piles were socketed into the mudstone. In terms of the new CFA piles, quality control using the instrumentation monitoring was problematical, but a substantial static load and integrity test programme resolved pile performance. Part of the work is matching new pile performance with previously installed piles and the continued use of older piles with new loads. Research provided some data on the older piles, including some static load test data, which enabled back analyses of their design and likely behaviour. Differences in design methods, installation techniques and pile behaviour based on load tests will be discussed.

Jan 1, 2001

By G. K. Rogers

The portal, which is the near-horizontal, surface point of entry to an underground excavation, can often be an exceedingly difficult area in terms of ground control. Surface and subsurface failures at portals, as discerned during a study involving over 300 case histories, are unfortunately, common. To aid in the engineering evaluation of portals, the Geomechanics Classification System was appended with discontinuity orientation assessment values and support/excavation guidelines. Also, a design model utilizing RMR predicted rock loads in conjunction with half-dome theory is proposed for the most common type of portal failure. Other pertinent comments and recommendations relating to portal stability are included.

Jan 1, 1989

By R. E. Snow

The analysis of ground water inflow and discharge from underground mines has received increased attention in recent years due to environmental issues which must be addressed under current state regulations for coal mining and processing operations. In particular, coal operators must assess the probable hydrologic consequences associated with mining activities, and must plan for mine water handling during operation and following completion of mining. The prediction of ground water inflow rates with future mine development allows preparation for potential operational problem and identification of inflow reduction methods. Similarly, evaluation of mine discharge rates is necessary to address potential long-term acid mine drainage (AND) concerns. As part of mine discharge analyses, methods. to control seepage and AMD can be considered. The objective of this paper is to discuss the practical applications of mine inflow and discharge analysis, describe the typical flow components, outline the procedures necessary to perform the analysis, and illustrate the modeling procedures and potential results of mine inflow and discharge predictions.

Jan 1, 1990

By Patrick Pelletier, Pierre-Alexandre Bossé, Julie Fournier, Gianni Bartolacci, Jayson Tessier, Ahmed Bouajila, Carl Duchesne

"This paper summarizes research into the study of the control of flotation processes based on froth images. The use of numerical image analysis techniques for the extraction of significant patterns (froth structure and colour) from industrial flotation froths is discussed.First, the froth was analysed by the use of the Multivariate Image Analysis (MIA) method to extract the spectral variation contained in a RBG image. The Partial Least Squares (PLS) was applied to develop the empirical model for the prediction of froth grade. The results of this application are illustrated using one industrial case study.Second, the froth was also analysed by Gray Level Co-occurrence Matrix (GLCM) and Wavelet Transform Analysis (WTA) to extract features related more to morphological aspects. Since there is useful information hidden in froth texture, these methods are used as texture descriptor to classify different types of froths.Third, a control strategy based on a froth structure indicator was developed and implemented on an industrial zinc flotation circuit. The feedback controller uses a reagent flow-rate in order to maintain the froth structure at its set point. Process improvements obtained with the implemented control strategy are highlighted.Finally, the feasibility to implement a hybrid control strategy consisting in a froth structure supervision controller based on the froth concentrate grade estimated by MIA and recovery inferred by image analysis is discussed.INTRODUCTIONThe development of control strategies to achieve satisfactory control performance has always been a great challenge for engineers and the need for improved process diagnosis, control and optimization has become more and more evident for the mineral processing industry in the last decades. That is why new process variables need to be measured particularly in highly multivariable processes such as flotation. This industrial process is subject to a wide variety of disturbances mainly generated by frequent and sometimes abrupt changes in physical and/or chemical ore characteristics and also, due to some irregularities in manual process operating procedures. A flotation circuit scheme is always a complex network of more than two dozens slurry streams. Information about those streams (% solid, metal content analysis and flow rates) is important for process diagnosis performance evaluation and control. Also, because of the grade decrease and increasing complexity of the new processed ores, more instrumentation outputs and more powerful and significant pr"

Jan 1, 2005

By P G. Self, M D. Raven, R A. Eggleton

Investigation of an abandoned quarry near Rowland Flat in South Australia identified asbestiform antigorite as the fibrous serpentine mineral mined during the 1940s to 1978 for filler applications, not amphibole asbestos or chrysotile as reported in earlier investigations. Scanning and transmission electron microscopy (SEM and TEM) and selected area electron diffraction (SAED) of individual fibres were used to confirm the identification. Chrysotile is widely regarded as the only asbestos mineral in the serpentine group. Further work was done therefore, on the geology and mineralogy of the occurrence, and the health implications were reviewed. A zone of antigorite alteration, with associated talc, is traceable for 750 m along strike of recrystallised dolomitic siltstone within Woolshed Flat Shale of Neoproterozoic age. The antigorite formed, in part, by replacement of prismatic crystals of probable tremolitic amphibole. The deposit is proximal to the Williamstown Fault and the serpentine-talc alteration is possibly due to fluids expelled along the fault during late-stage deformation in the Early Palaeozoic Delamerian Orogeny. The antigorite comprises white to pale green bundles of lath-shaped fibres that occur either as randomly- arranged equant patches after amphibole or as cross-fibre veins, both intimately mixed with calcite. Highly fibrous product was mined from the weathered zone where calcite was leached during weathering. Gentle grinding releases fibres with a high aspect ratio (>10:1) that show a wide range of fibre thickness, including a significant proportion of fibres <0.25 ¦m width. Toxicological studies on fibrous antigorite from Poland and Italy indicate that the carcinogenic potential of this form of serpentine is similar to amphibole asbestos. X-ray diffraction (XRD) and fourier-transform infrared (FTIR) techniques readily distinguish antigorite from chrysotile. Determination of asbestiform habit and confirmation of antigorite mineralogy is most reliably done using electron microscopy, preferably with SAED capability.

Jan 1, 2008

By Paul J. Sabatini, Yazen A. Khasawneh

"A Demag CC1800 crawler crane was partially erected on crane mats adjacent to a seawall when settlements near a corner of the crane mat area were observed to be slightly larger than previously assessed. A ground improvement program including installation of dry soil cement mix (DSM) piers was implemented to improve soil bearing capacity. Due to near-surface obstructions, only 75 percent of the DSM piers were installed to the design depth. Because of the partial installation of the DSM piers, an evaluation of the crane pad stability and the effect of the crane loading on the stability of an adjacent 10-ft high concrete seawall, which was believed to have limited (if any) reserve capacity, was required. A two-dimensional finite element model was developed to evaluate the responses of the partially improved ground and the sea wall to the loads imposed by the crane. Geotechnical site investigation and laboratory testing programs were performed to better define the subsurface conditions near the area where settlements occurred and to provide the required mechanical parameters for the soil constitutive model. Analysis results indicate that total and differential settlements of the crane pad and the increase in load on the seawall were tolerable provided limited excavation and replacement of weak dredged soils outside the DSM area would be implemented.INTRODUCTION & BACKGROUNDA Demag CC1800 was erected on 8 ft × 16 ft crane lattice mats at about 12 ft from an existing seawall. Approximately 3.5 in. of subsidence was observed at one corner of the crane mats, while the crane was partially erected and stationary. The approximate location of the crane mats with respect to the existing seawall when the subsidence occurred is shown on Fig. 1.The seawall consists of a reinforced concrete wall connected by reinforced concrete bents to a composite section of sheet pile wall; the total depth of the seawall is about 29 ft. The bents are spaced at about 20’4” and supported by five piles at each bent location. The composite sheet pile consists of concrete and a sheet pile section with a reinforced concrete wale section. The retaining wall is about 10 ft in height and is supported at three levels. The first support level comprises a 2-½” diameter steel rod near the top of the wall spaced at 40’8” the second and third level supports comprise 1-½” diameter steel rods spaced at about 5’6”. The second level support is inclined at about 10 degrees below horizontal and the third level support is oriented horizontally through the wall footing. A schematic of the seawall section is shown on Fig. 2.A geotechnical site investigation was implemented soon after the subsidence was observed. The program included advancing four borings to a depth ranging from 16 ft below ground surface (bgs) to about 30 ft bgs. In general, the investigation showed sandy material (likely fill that was used behind the retaining wall) from the ground surface in two borings located immediately behind the retaining wall. The other two borings furthest from the retaining wall showed very soft to soft clay (possibly dredged material) from the ground surface to a depth of about 10 ft bgs. Based on this information, the ultimate bearing capacity of the subsoils was estimated to range from 1,200 to 2,000 pounds per square feet (psf). From the anticipated crane loading (weight of the crane and loading lifts), a minimum allowable bearing capacity of about 1,500 psf would be required for safe operation. To achieve the required bearing capacity a ground improvement program was selected and implemented."

Jan 1, 2017

By Bassam Kattaa

"Abstract - A heavy mineral survey of beach and dune sands including geochemical analysis for trace elements was undertaken to evaluate the economic potential of the sands and to understand the nature and distribution of the heavy minerals relative to potential source rocks. Results indicate that heavy minerals are generally derived from outcropping volcanic rocks that comprise a proportion of the hinterland in the south part of our survey area. The most abundant minerals are magnetite and pyroxene. The morphologies of the heavy mineral grains are angular to subangular, suggesting that they were transported short distances from the source rocks. Factors controlling heavy mineral distributions include wave and wind action, proximity to provenance, the fluvial drainage network, and longshore currrents.The most economically important mineral is ilmenite. Zircon and rutile concentrations are relatively minor and thus have lower economic potential."

Jan 1, 2002

By A. L. Williamson, G. Savci

Hydrologic assessments of existing and proposed waste rock stockpiles (WRS) are typically required for application of operating and closure permits at mine sites. The results of these assessments can be used to determine the applicability of the state groundwater permit program requirements to the operation and closure of these stockpiles. The objective of this hydrologic assessment was to ascertain whether or not the WRS at the Ajo Mine have a reasonable probability of discharging potential pollutants to the underlying aquifer under the operational mine conditions. The hydrologic assessment was performed based on an evaluation of climatic data, prediction of the net infiltration rate through the WRS and prediction of additional hydrologic factors such as the time required to deplete available moisture storage in WRS. The predicted net infiltration rates ranging from 0.13 inches/year (1.1x10-8 cm/s) to 0.24 inches/year (1.9x10-8 cm/s) are below the threshold value of less than 10-7 cm/s recommended by Hutchison and Ellison (1992) as being characteristic of conditions that produce no or negligible quantities of seepage. In addition, the total time required to deplete available moisture storage within the Ajo Mine WRS and for any potential seepage from the WRS to reach the underlying aquifer is estimated to range from 260 years to 1,950 years. Collectively, the climatological and geotechnical investigations and the hydrologic predictions demonstrate that the WRS at the Ajo Mine hydrologically do not have a reasonable probability of discharging pollutants to the underlying aquifer. As a result of this prediction, the stockpile will not be regulated under the state groundwater permit program and operational and reclamation requirements will be limited to managing surface water runoff.

Jan 1, 2002

By Alec C. Bloem

A 55' deep excavation encompassing almost a city block in London, Ontario required a lateral earth retention system to provide both temporary excavation support and a permanent groundwater cut-off wall for a proposed office complex. The system selected was an interlocking Drilled Shaft wall with 3-4 levels of tiebacks. The specifications required the system to be designed for movements or settlements around the excavation of ¼" max. Design to be by the Contractor with design parameters and a comprehensive soils report provided. An extensive system of instrumentation in the form of inclinometers and survey targets were used to monitor vertical and horizontal movements of the shoring system and adjacent properties. Introduction The project, One London Place, is a two phase office tower development in downtown London, Ontario. Phase one consists of a 24 storey office tower on the northwest part of the site, with five levels of below ground parking over the entire site "Figure 1". A second office tower will be constructed at a future date.

Jan 1, 1991

By D. Kwietnewski

With all of the unknowns associated with tunnel construction, how does a contractor choose a roadheader? This paper presents a review of several models of roadheaders being used in today?s tunnel projects. The features of different models of roadheaders are presented and compared. Roadheader size and cutter power generally determine which roadheader is best for a particular job. We will also present a model for matching features of the roadheader to the anticipated ground conditions such that the most efficient machine is selected for the project.

Jan 1, 2011

By James P. Kimball

AMONG the curious results of the recent advance of prices in the iron trade of the United States, one of them at least is to be regarded as of great importance. I allude to the utilization of mill cinder as a cheap and almost costless substitute for high-priced iron ores in many blast furnaces, situated within easy reach of such raw material. It has been, with but few exceptions, the practice in this country, based upon tradition rather than upon authority or European precedents, to waste this material on 'account of its high proportion of silicic and phosphoric acids, although known to contain more iron than most ores, and although also known to be sometimes applied to the blast furnace in greater or less quantities without serious detriment to the iron for specific purposes. While in use to a limited extent in the Hocking Valley and Hanging Rock iron regions of Ohio for several years, its use in Western Pennsylvania has only become general of late, under the exigencies of high prices and a short supply of ore. Especially has mill cinder largely entered into the stock of furnaces attached to rolling mills in and about Pittsburgh. Under such circumstances the cinder pig has been paddled on the premises, and the malleable iron produced has been unexpectedly good. Cautiously as at first mill cinder has been applied, it is evident that the temptation to use it freely is a strong one whenever the commercial rates for high-class ores are out of proportion to the general conditions of the iron trade, as sometimes happens in this country, especially as the free use of it is apparently justified by the quality of the iron produced from this cheap and abundant material. Indeed the consumption of cinder pig has., not been wholly confined to mills using up the production of furnaces belonging to the same plant. One furnace at least on the Ohio, at Covington, for several' months has been making foundry pig from "all cinder." The iron has gone into the general trade. It is probable that malleable iron of good quality can he made from the poorest cinder pig, but with what degree of economy will

Jan 1, 1881

By Wylie A. W, Mathew P. J, Eisler P. L

Field studies of the radiations backscattered by iron ores from a 60Co source of primary gamma radiation located in a borehole logging probe have confirmed thatthe P" factor, a ratio of high energy gamma ray intensities to low energy intensities in selected energy windows of the backscattered gamma-ray spectrum, is a valuable measure of grade for sedimentary iron ores of the Pilbararegion of Western Australia.Laboratory studies of model boreholes have shown that variations in borehole diameter and variations in bulk density of the formations have a significant influence on the measurement of P" ratios. If these influences 'are taken into account the mean ore grade in a new blast hole, for instance, can be predicted with a probe of suitable configuration to within 0·8 per cent Fe at the 95 per cent confidence level, while the grade of a single 120-cm split can be determined to within 2·6 per cent Fe. These results were obtained by pooling data from five blast holes covering the range of iron concentrations 20-68 per cent Fe and apply to the mean hole grades 54-68 per cent Fe.Results for two development holes were generally comparable to those obtained from individual blast holes95 per cent confidence limits of ±0·9 per cent Fe for mean ore grade and ± 4·1 per cent Fe for single splits. A greater number of data points is needed before these confidence limits can be further improved.The technique utilized to obtain these results was derived from a "multiband" approach to collection of backscattered spectral intensity data, an approach which permitted selection at the data processing stage of the most statistically significant P" ratios for the type of mineralization encountered in the field. The multiband technique also permitted selection of the most significant of another set of windows in the backscattered gammarayspectrum to measure a newly developed "S-factor", a ratio sensitive to borehole diameter. Another window provided information on bulk density. All these measurements were made with a single pass of the same loggingprobe.

Jan 1, 1977

By Y. Q. Li, Z. C. Shen, C. H. Zhao

The dynamic properties of the KYF-320 flotation machine which is one of the biggest flotation machines in the world were tested and then verified by the computational fluid dynamics (CFD) simulation. Aeration rate testing results suggest that he effect of circulation holes on the fluid state in the flotation cell becomes gradually smaller when the impeller speed is greater than 107 r/min. The dispersion degree of air increases with the increasing impeller speed and decreases with the increasing aeration rate, and it increases slightly when the impeller speed is greater than 107 r/min. The air holdup increases and then decreases with the increasing impeller speeds and aeration rates, and a maximum value of air holdup is shown at impeller speed of 107 r/min with a value of 12.28%. CFD simulation results are in good agreement with these testing results. Industrial-scale test was carried out using this 320 m3 flotation machine for the flotation of Cu ores. The results show that Cu content increases from 0.06% of crude ore to 1.26% of concentrate, and the S content increases from 0.39% of crude ore to 24.83% of concentrate. Moreover, using this flotation machine 5.88% of power is saved compared to other type of large flotation machine.

Jan 1, 2015

By N. Shariatmadari

Two dry docks are currently under construction on the northern banks of the Persian Gulf by Iran Shipyard and Offshore Industries Co. (ISOICO). The construction of these dry docks forms a huge civil offshore project. The foundation system include more than 6500 large diameter (40-48 inch) spiral pipe piles with embedded depth varying from 18 to 25 meters. Extensive geotechnical subsurface investigations were carried out in the project site in order to provide enough information and proper perspective on the underlying soil layers. The results of geotechnical investigation indicated that a 20 m thick dense silty sand layer exist which can be considered as the main bearing stratum. Due to short clear distance between the piles (less than 3 m) refusal occurred for some piles, accordingly led to actual length less than their design length. To verify and in-situ evaluation of piles capacity, static and dynamic full scale loading tests programme were performed. The data from 40 static compression and tension and also 50 dynamic tests with PDA were interpreted and analyzed by current approaches and CAPWAP software. The results of analysis demonstrated that the safety factor of bearing capacity of piles must be increased to reach a safety factor of about 1.8. To achieve this purpose the interaction of combined piled-raft system has been realized.

Jan 1, 2007

Refractory copper ores (CROs) in central Africa contain copper minerals that are locked up in a micacious solid matrix or associated with carbonate, sulfide and phosphate minerals. Several researchers have reported that the recovery of copper from CRO material by an acid-leaching process is not economically feasible, due to the presence of excess gangue-acid-consuming minerals such as calcites, dolomite, asbolane and iron oxides. Since the proportion of acid-insoluble copper (CuS) is about 28% of total copper and total free sulfur is extremely small, sulfide flotation was considered unfavorable. Consequently, hundreds of millions of tons of CRO material have been stockpiled specifically at the Nchanga Mine of Zambia. In terms of copper distribution in CRO material, a significant portion of total copper exists as carbonates (39%) and oxides (17%), while 28% of the copper is acidinsoluble (CuS). The rest of the copper is in the form of carbonates (16%) and (hydr) oxides (17%). This means that only about 72% of total copper is recoverable through the non-oxidative acid-leaching process. In this study, batch leach tests were performed on CRO solids (d95 = 95%) to establish the gangue acid consumption values at different feed pH values and to evaluate the leaching characteristics of copper, manganese and iron within the CRO material. Subsequently, continuous leach tests were performed on CRO solids (106 um, 80% passing) using optimum leach conditions derived from batch tests. This paper aims to show that sustainable copper recovery can be achieved by selecting leaching conditions whereby gangue acid consumption (GAC) values become significantly small and the final concentration of manganese and iron in the leach solution are appreciably low.

Nov 1, 2011