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By Godfrey W. McDonald, Dennis E. Fredrickson

"Commercial coal mining has been recorded in Nova Scotia since 1863 and during this period an estimated 60,000,000 short tons of mine discard containing 10 1030% coal has been accumulated, Approximately 70% of these dumps are in the Cape Breton region and most are owned by the Cape Breton Development Corporation (CBDC), formerly DEVCO.The explosion of oil produced energy costs which created an increase in thermal coal demand as well as the desire to rehabilitate abandoned mine dumps encouraged coal reclamation. CBDC was receptive to a proposal from the Selminco Joint Venture and encouraged the building of the Princess Recovery Plant (1980) and The Summit Plant (1982).The mine dump contains scrap, waste rocks, coal and substantial quantities of fine shale. The scrap and oversize are removed and the remaining material slurried with water to a density of 1.45. The slurry is cycloned to separate the saleable thermal coal from the rejects which are returned to designated areas of the dump for contouring and revegetation.BackgroundThe recorded coal production in Nova Scotia from 1863 to 1980 was 390,000,000 short tons. This extraction was associated with an estimated 60,000,000 short tons of discarded material. This mining discard and coal washing plant reject are located in numerous, varying sized dumps throughout the mining areas. Approximately 70% of these dumps are in the Sydney coal field region of Nova Scotia. The coal content of these dumps varies from 10 to 30% coal with an average of 18%.Energy CostsThe explosion o f energy costs in the mid-1970s greatly increased the sale price of thermal coal which made recovery of coal from some of the dumps economical. The environmental benefit of these operations will be the rehabilitation of the dumps upon cessation of the coal reclamation operation."

Jan 1, 1983

By Robert B. Parsons

"The budget that was tabled by Finance Minister MacEachen on November 12, 1981 will result in a major tax reform of Canada's income and sales tax systems, the likes of which have not been witnessed by taxpayers since 1971. All segments of the economy will be affected one way or another by the far-reaching budget proposals; the mining industry did not escape untouched.Important changes will be introduced which will alter some of the fundamentals of structuring mineral resource ventures in Canada. This month, Tax Notes examines these changes, and also summarizes the other highlights of this key federal budget.IntroductionFinance Minister MacEachen's budget, with its lower personal tax rates, loophole plugging and tax shelter bashing, represents the biggest shakeup in our tax system since tax reform in 1971. In his budget, presented in the House of Commons on November 12, Mr. MacEachen proposed substantially lower tax rates for middle and upper income individuals, with the top federal and provincial tax rate dropping to about 50%, but in return he eliminated most of the opportunities for individuals, and corporations, to reduce or defer taxes through a wide variety of tax shelter and tax planning mechanisms.Although many of those budget proposals that dealt with the resource industries focused on the implementation of the September 1, 1981 agreement reached by the federal and Alberta governments concerning the National Energy Program (see Tax Notes in the December 1981 issue of the Bulletin), the budget also contained some proposed amendments that would have significant implications for investment in the mining industry.This month, Tax Notes examines these latter proposals, and also summarizes very briefly those budget proposals which are not unique to the resource sector."

Jan 1, 1982

By W. G. Jeffery

"The mining and mineral industries have been, and remain, a major component of the Canadian economy. There are approximately 560 producing mining establishments of which there are some 130 metal mines and an equal number of non-metal mines, the balance being quarries for stone, sand and gravel. For 17 metals and minerals, Canada ranks within the top five as a world producer. There are 29 metallurgical plants. Employment in mining, smelting and refining was about 150000 in 1990. Mineral production, including coal, is about $20 billion. Exports up to the metal stage amount to $15 billion providing a positive trade balance of some $10 billion.The producing industry has a wide diversity of products. The companies range from small single mining operations to large multinationals. In terms of technology the industry has always been in the forefront of cost-effective practice, either using home-grown innovation or freely importing technology from around the world,The Mining Industry Technology Council (MITEC) makes an annual survey of the exploration and R&D expenditures of the senior mining industry that is the mining companies that are involved in mineral production from their existing mines. It does not include those companies solely involved in exploration using funds raised through equity sales.Table 1 shows the actual R&D and exploration expenditures as a per cent of sales. R&D shows a rising trend since 1988although the drop in value of output due to lower prices must be recognized as contributing to the increase. The point about this compilation is that the mining industry re-invests some 4070 of its sales in both exploration and R&D in order to sustain itself. Exploration for the renewal of metal inventories for future mining is a process unique to mining. It is not classified as R&D, and the necessity for this investment goes unrecognized by those who state that the industry does not do enough R&D."

Jan 1, 1993

By Bertrand Wolfman, William E. Stanley

"This paper reviews the traditional mine accounting systems, including ""custodial accounting"" and unit costing, and then suggests that the use of flexible budgets represents a more suitable method of reporting costs in order to assist the mine manager in improving productivity. Examples of various applications are given to show that the result is a clear reporting structure.Custodial Accounting is Emphasized in Traditional SystemsTraditional mine accounting has been mainly concerned with the accuracy of financial reporting to ""head office"" for the use of the directors and the company's bankers and shareholders. This is often called custodial accounting and it represented the main purpose of accounting when first developed in Europe hundreds of years ago. This important development permitted the establishment of enterprises which were separated from their owners because they could rely on accurate financial reports of management's stewardship.As custodial accounting is fairly broad and historical in nature, it is often not very useful to the mine manager for ongoing monitoring of performance of mining, milling, maintenance, and other support and staff groups. In spite of the considerable investment in accounting staff and computer support, many accounting systems have not been upgraded so that they accurately reflect workplace performance on a weekly or monthly basis.Budgets are Often FixedMany mines today also still emphasize fixed budgets. Thus, the mine plan which is set in the fall of one year is converted to a monthly tonnage and detailed dollar budget for periods of up to sixteen months in the future. The only certainty in this plan is that actual events will differ; timing, mix of mining methods and production volumes will differ on a monthly basis.Unfortunately, the fixed budget has no capability to reflect these operational changes. It is frozen for the full year. The result is that actual results will inevitably be compared to an outdated target."

Jan 1, 1982

By John E. Udd

"In this paper the author presents the results of the 1992 CIM survey of graduates in minerals and technology programs in Canadian post-secondary institutions. As usual, the trends are out-of phase with the economic state of the industry. People who chose a minerals career in the prosperous days of the late 1980sare now entering a labour market in recession.The cyclical nature of enrollments is illustrated in a series of figures showing the trends since the CIM survey Wa5 begun in 1956 (and even earlier for mining engineering).In the survey, the respondents were asked to provide comments on their perceptions of the problems specific to minerals education in Canada. The large number of responses have led the author to the conclusions and recommendations given in the final part of the paper."

Jan 1, 1993

By Noel Billette, Jean-Luc Chouinard

"An analysis of the number of industrial injuries shows that the mining sector is particularly affected, since mining is one of the most dangerous industrial activities in Canada. This has led to numerous inquiries, and supports the need for an in-depth study aiming at the identification of factors responsible for these accidents. One possible factor often pointed at is the small crews incentives and this paper presents a scientific approach applied to check a potential link between bonus and accidents at two mining companies located in northwestern Quebec.The data required to do so were the accidents, the salaries and the number of hours worked at each mining site by the hourly paid personnel for the period from June 1979 to January 1982. The analysis of the results derived from the initial information shows different behaviours of the frequency rate vs the bonus rate at these mines. The number of days lost per accident is independent of the bonus rate at both mine sites, as shown by Khisquare tests on contingency tables.IntroductionA wide variety of opinions has been pinpointed by a survey of the literature related to individual or small crew incentives and industrial accidents in sectors of activity where it applies. In addition, various formulae of mining contracts take place in the industry on one part, and statistics from this sector indicate a high accident frequency rate on the other part. These fact s have lead to this scientific investigation which does isolate the direct impact of the bonus on workers' accidents. This study was undertaken with the full support of the Quebec Metal Mining Association.The conclusions of this preliminary phase of the researchproject are presented for two mining complexes in northwestern Quebec. The procedure is somewhat similar to the approach of the Belmoral Commission, with the underlying assumption that bonus has a direct impact on accidents."

Jan 1, 1986

By F. Duan, J. Pfarr, J. M. Goris

"The U.S. Bureau of Mines, in cooperation with the Homestake Mining Co. and the University of Utah, is conducting a field demonstration to evaluate the behaviour of rock masses supported with cable bolts. One of two rock masses being studied is supported with both conventional and birdcage cables. This rock mass is located between the 6500 and 6650 levels of the 45-48N stope, 21 ledge. The second rock mass is the hanging wall of the D-limb stope between the 3500 and 3650 levels near the Ross Shaft and is supported with conventional cables. The primary objectives of the project are to monitor the behaviour of the two rock masses during mining using extensometers and cable support strain gauges, after which the rock will be modelled using the finite-element code UTAH III. Field data will be used to verify the modelling. In addition, a comparison between the effectiveness of conventional and birdcage cables will be made.45-48N StopeThe 45-48N stope is located in the 21 ledge between the 6500 and 6650 levels and contains about 233 000 short tons of mineable ore. The orebody lies within the Homestake Formation and is very irregular being approximately 200 ft long and 75 ft wide. Between the 6500 and 6650 levels, it dips from 35 degrees to 60 degrees east with a near-vertical plunge to the south. Mineralization is characterized by arsenopyrite and pyrrhotite with minor gold. The contact between the Homestake and the overlying Ellison Formation creates a plane of weakness along localized graphitic layers. The footwall dips at approximately 60 degrees but between 100 ft and 120 ft above the 6650 level , the hanging wall flattens to almost 20 degrees causing a significant mining problem."

Jan 1, 1991

By N. Lecuyer

"During early 1980, pre-production work commenced at the ""Les Mines Gallen"" project, north of Noranda, Quebec. As a result of the acid mine water associated with this property, a major pre-production phase included the installation of a water treatment plant to render the water environmentally suitable.This paper emphasizes the planning, installation and operational factors of the treatment plant necessary to the success of the mining operations and the maintaining of a clean environment.Introduction,T he Gallen Project is a zinc, gold and silver open-pit mining operation approximately 10 kilometres north of Noranda, Quebec. This property has a long history, with initial diamond drilling done in the early 1930s and underground mining taking place between 1953 and 1962. This property was reactivated in 1980, with production scheduled a t a rate of 45,000 ton s per month.Included in the reactivation plans for the property was the installation of a water treatment plant to treat the acidic mine water.Plant DesignThe requirements for the Gallen water treatment plant were two-fold. Firstly, it was necessary to neutralize the acid water and secondly to produce a sludge containing metal hydroxides and sulphates which would be stable when stored, and a clarified overflow meeting governmental regulations to be discharged to the environment.The flow sheet (Fig. I) will explain the process in treatment of the acid water.Acid mine drainage is treated with lime to increase the pH to 9.50. Metals in solution are precipitated as metal hydroxides and the 504 as calcium sulphate. The precipitate slurry is then aerated to convert ferrous iron to ferric iron, which is more stable for storage and disposal.The precipitate is next flocculated with a polymer flocculant and settled in the thickener to produce a sulphate/Hydroxide sludge and a final effluent discharged to the environment."

Jan 1, 1983

By N. A. McPherson, P. C. Stevens, A. J. Rigby

"There has been a consistent move in recent years to continuously cast small billets while utilizing ceramic stream protection between tundish and mould. The need to have ceramic stream protection has developed from a need to improve billet surface quality by submerged pouring. The need to protect the ladle to tundish stream in conjunction with tundish to mould protection is explained.The continuous casting of thin slabs is at the development state and will require a great deal of ceramic development to ensure the economic viability of the project. An insight is given to the main problems.IntroductionDuring the early development period o f the continuous casting of steel in the late 1940s and 1950s, much of the work was carried out on small cross section products. For example, the continuous casting of 50 mm square billets was carried out on a production scale in the United Kingdom at Barrow. Slab casting was initiated on a production basis on 100 mm thick stainless steel slabs at Atlas Steel, Weiland, Ontario. In the case of slab casting the thickness increased gradually until it was similar to Slabbing Mill feedstock , i.e. in the range 200 mm to 250 mm , although stainless steel continued to be lower at around 185 mm thick.For billets , a significant proportion of steel is now cast at around 100 mm square which creates specific difficulties when casting with a submerged pour - mould powder practice. The move back to smaller cross sections is further emphasized by the current interest in "" Near Net Shape Casting"" . If this move continues, then significant development will be required to create the refractories used between tundish and mould in the continuous casting process.Two specific areas which will receive attention are; (I) the casting of small cross section billet s; and (2) the casting of thin slab."

Jan 1, 1990

By Raymond S. Suglo

Increasing depths of mining coupled with the mechanization of most underground mining operations have led to growing complexities in the mine environments with the production of large amounts of gaseous and particulate contaminants. Over 100,000 lives have been lost due methane gas and dust explosions in coal mine workings in both the US and Canada since 1900 when the methane concentrations exceeded stipulated levels in some workings. There is therefore the need to constantly assess and evaluate the performance of the existing mine ventilation systems to maintain safe and acceptable mine environmental conditions in workings to meet the requirements of federal, state or provincial laws. This paper uses the results of continuous monitoring of methane concentrations conducted in selected development headings in coal mines in North America to assess the effectiveness of existing auxiliary ventilation systems in the control of methane gas concentrations in the headings. The results show that the average quantities of fresh air required to dilute, disperse and remove methane concentrations within set levels of one minute varied from 5.43 m3/s in Heading #11 (Condition 2) to 27.97 m3/s in Heading #10 (Condition 1) and this represented about 12 to 26% of the quantities required to dilute methane concentrations to safe levels within one minute under Condition 1 and 32 to 139% under Condition 2. The average dilution times in the headings studied were less than 8 minutes. The forcing efficiencies of the auxiliary systems in the headings studied ranged from poor to excellent implying that the auxiliary ventilation systems were capable of controlling the methane concentrations below statutory levels but may not be able to cope with large and unusual methane concentrations in the headings. This study is important to prevent methane gas and coal dust explosions in coal mines and thus avoid any loss of lives and property.

May 1, 2001

By F. Ford, J. Dong

"Laboratory and miniplant testwork was carried out to reject uranium from an Iron Oxide Copper Gold (IOCG) deposit that contains an average of 60-70 ppm uranium with high variability. The dominate copper bearing mineral is chalcopyrite with minor bornite and trace covellite. The main gangue minerals are iron-rich chlorite, quartz and magnetite. The main uranium-containing mineral is uraninite (UO2). Downstream processes require the maximum uranium level of no more than 80 ppm in final copper concentrate.Mineralogical examination reveals that uraninite particles are finely disseminated with grain size of less than a few microns in the deposit requiring fine regrind in order to liberate uraninite from chalcopyrite particles. A lab flowsheet was developed to include ultrafine regrind of the rougher concentrate to the particle size of 80% passing 11-13 µm with up to four stages of recleaning in flotation columns. Finer regrind to 80% passing 5-6 µm may continue to improve liberation but does not decrease uranium level in the final concentrate. In each of the successive recleaning stages by flotation column after fine regrind, uraninite is rejected into the column tailings, with the final copper gold concentrate containing less than 70 ppm uranium from a feed containing 83 ppm uranium. The conceptual flowsheet was further tested in an integrated, continuous miniplant showing average 94% copper recovery with average 74 ppm uranium. The uraninite particles that report to the final concentrate are either locked with chalcopyrite or entrained as liberated particles of less than 5 µm in size."

Jan 1, 2016

By J. E. Nesset, E. R. Bobicki, K. L. Bilaniuk

The introduction of froth flotation technology in Canada, and in particular, in British Columbia, began not long after it was successfully applied in the Broken Hill mining area of Australia which began around 1905. It proved to be a revolutionary and transformative technology that resulted in marginal operations in copper, lead and zinc becoming profitable in spectacular fashion. The paper presents the technology of both oil flotation and froth flotation in the context of the challenges of the time and its early application in British Columbia at the Le Roi No.2 mine (1903), the Britannia Copper mine (1912), and at the Allenby concentrator of the Copper Mountain mine (1918-19). New-found archival documents indicate the Britannia application to be the first production application of froth flotation for copper ore outside Australia, a claim that is currently made by the Braden mine (now El Teniente) in Chile. Flotation was initially an add-on process following gravity methods but was rapidly shown to be far superior method for the bulk and selective recovery of metal sulphides. Flotation proved particularly successful for the recovery of zinc sulphide (the so-called ‘zinc problem’) which was considered a contaminant at the time. The ‘copper problem’ related to the poor recovery of fine copper sulphide particles that were not amenable to gravity methods. The success of flotation led to changes in both the scale and methods of mining, concentration and smelting in a manner that allowed integrated mining companies to flourish. Many are still with us today. INTRODUCTION The advent of froth flotation in the early 20th century was truly a revolutionary technological development, not only for the mining and metallurgical industries, but arguably more so for business and society overall. The Canadian technology historian Jeremy Mouat stated (1996) “The development of flotation was the greatest single metallurgical improvement of the modern era...it is not overstating the case to claim that flotation was of central importance to the smooth functioning of the global economy”. It should, therefore, be a story of interest to us all. The aim of this paper is not to retell the full story, that has been well covered by others (Hoover, 1912; Rickard, 1916a; Hines & Vincent, 1961; Lynch et al., 2010) but rather to add some Canadian perspective and the key role played by companies and individuals in those early days, focusing on events in British Columbia’s copper industry. EARLY DEVELOPMENTS During the later half of the 19th century, a number of flotation-related patents were issued. These include the 1860 patent (Britain) granted to William Haynes for a process to separate sulphides from ground ore by mixing it with oil (1-10% wt) followed by a separation process in a water-filled vessel; the 1877 patent granted to Georg and Adolph Bessel (Germany) for a process involving the mixing of oil and graphite ore followed by boiling in water to produce a high grade graphite froth (>90% carbon); and the 1885 patent granted to Rebecca ‘Carrie’ Everson for the separation of sulphides by mixing sulphide ore with small quantities of oil, and adding water followed by sulphuric acid. These processes are more properly referred to as bulk oil flotation due to the relatively large quantity of hydrocarbon used.

Jan 1, 2019

By A. L. Mular

Some specific cases of the collection of data from industrial grinding and classifying operations, and the development of models from the data so obtained, will be described. The problems encountered, the effort involved, and the value of the derived models in improving the plant efficiencies will be discussed and documented where possible.

Jan 1, 1971

By V. G. Papangelakis, S. Peters

Pressure oxidation of refractory gold ores can be conducted on ores with high carbonate content using just water or water with alkaline reagents to promote fast kinetics, and suppress the formation of elemental sulphur and CO2. In this work, a fundamental study was conducted to explore the silica-pyrite interaction in the presence of calcium and sodium carbonate. It was found that an alkaline environment increases the pyrite decomposition kinetics on one hand, but on the other dissolves silica, which encapsulates the dissolving pyrite thus hindering ultimately its complete decomposition.

Jan 1, 2011

By Seunghoon Lee

The increase in the number of higher and larger buildings is expected to require the buildings' outer wall maintenance process, which includes cleaning, painting and monitoring, still depends on manpower. In this study, we proposed the robotic building maintenance system and aimed to reduce the jerk effect through the motion control of the system, improve the performance of the maintenance task, and ensure longer life and safety by improving the stability of the building structure and robot system. Through the results of the motion control and field-test with the proposed system, in specific, horizontal sliding module (HSM) showed that the jerk oriented by impact force was significantly reduced, feasibility of the proposed method was verified, and the robotic challenges were explored.

Aug 1, 2013

By A. Christoffersson, T. Nillson-Wullf, H. R. Manouchehri

"Mining industry has been the building blocks for human development through millennia and will continue to play its role in sustainability and meeting society’s needs for raw material. In the way towards sustainability, the next generation of efficient and heavy duty of Sandvik’s crushers, CH860 and CH865, are introduced for efficient crushing. As the secondary, tertiary and/or pebble crusher, these new crushers are designed to over perform in tough mining environment. Featuring higher crushing forces relative to the mantel diameter and 500 kW motor, combined with advanced automation system, i.e., sophisticated HydrosetTM and Automated Setting Regulation (ASRTM), combined with overpressure system with dedicated air supply in dust collar, etc., the new crushers provide higher safety, productivity, and reliability with the same foot-print of conventional cone crushers.Since crushers are more energy efficient than mills it makes sense to effort in fine crushing to save energy and protect environment. That has been the logic behind development and introducing stronger and more efficient crushers by Sandvik. The results on crushing hard iron and gold ores by CH865 have proven its efficiency in fine crushing at a higher productivity, availability and reliability rates through increasing throughput for defined size fraction and extended crushing chamber liner life.Within this paper the performance of the CH865 to deal with two different ores are presented discussed with a glance at how the downstream milling process can be benefited by saving energy and reducing the operation cost. In plant practice, the implementation of the new CH865 provides between 25 and 30% of the crushed ore in the size range of first step milling, i.e., < 2 mm, that offers opportunity for reduction in energy consumption in milling and even changing the process plant configuration by directly forwarded that part to gravity separation. Furthermore, potential of converting the rod mill to ball mill to improve productivity has been considered by plant engineers. Furthermore, some potential applications for such efficient crushers are brought into considerations and discussed. The new developments provide about 30% higher crushing force to efficiently deal with competent ores and pebbles. The CH860 and CH865 crushers are well suited to replace conventional secondary and tertiary crushers respectively; nevertheless, CH865 is virtual option for pebble crushing in SAG and AG milling circuits."

Jan 1, 2016

By R. D. Brown

This article summarizes some of the principal features of the taxation of industrial mineral mining in Canada. Where the rules applicable to such operations differ from those pertaining to the production and processing of precious and base meta s (non-industrial minerals), the two sets of rules are compared. If a conclusion could be drawn from such an over-all comparison, it may be that the total tax burden on an industrial mineral mine can be considerably more onerous than on both base meta mining operations and manufacturing profits.

Jan 1, 1979

By J. A. Eisele, D. L. Pool

"The Bureau of Mines has developed a particle agglomeration technique to improve the flow of leaching solution through heaps of low-grade gold-silver ores which contain clays. Benchscale experiments and industrial practice have shown that the percolation rate of cyanide leaching solution is greatly enhanced by mixing the ore with Portland cement as a binder, moistening the mixture, mechanically tumbling to form agglomerates, and aging before heap building and leaching. A slight modification ofthe technique allows its application to precious-metal-bearing tailings, which cannot normally be treated by heap leaching because they are too fine. IntroductionMany low-grade gold and silver deposits and tailing materials from former mining operations in the western United States are potential sources for precious metals. These sources are too low grade or too small to support the capital cost of a conventional cyanidation plant but have stimulated the development of lowcost procedures, such as extraction of the precious metals by heap leaching with cyanide. The Bureau of Mines has investigated methods to improve the recovery ofgold and silver by heap leaching these low-grade materials.For heap leaching to be successful, the crushed and stacked ore must have good permeability so that uniform distribution of the cyanide leaching solution through the heaps can be achieved. Some of the most difficult gold and silver ores to treat by heap leaching are those containing excessive amounts of clays, or fines generated during crushing. Excessive amounts of slimes, generally minus 50-micrometre or 270-mesh Tyler sieve size particles, in the heap feed will slow the percolation of the leaching solution, cause channelling, or produce dormant or unleached areas within the heap, resulting in long leaching periods and low extractions. In extreme cases, the clays or slimes can seal the heap and cause the leaching solution to run off the sides of the heap rather than through it."

Jan 1, 1987

By Peter Babik

"Cable TV networks are extensively used throughout Canada for TV signal distribution. Mobile/portable radio communications are also used extensively throughout all sectors of industry. There are numerous manufacturer supplying these industries with a wide variety of equipment and accessories.IAL&apos;s underground radio communications system combines the techniques of cable TV and mobile radio to produce a flexible communications system with most of the advantages of both systems. Standard off-the-shelf mobile, portable, base-station and repeater equipment can be used. The equipment may need modification to be customized to particular end user requirements, but does not require a complete new unit redesign. Likewise, the cable TV distribution equipment is off the-shelf, with some items requiring modification for underground system application.Radio communications can be provided wherever the cable system is extended. Where traffic or type of activity warrants it, multiple radio channels can be provided on the same cable. Certain radio channels could also be used with data channels for control or supervision of remote equipment or environmental conditions. In addition, the same cable can be used to distribute or monitor signals from remote TV cameras in selected or dangerous areas. The system can be interfaced to a telephone system, if required, to provide extended communications to above-ground workshops, offices, medical stations or even hospitals and other emergency services.IntroductionReliable communications among personnel throughout an underground mine area have long been the dream and goal of various mine operations personnel. The system to be described was designed to meet this objective."

Jan 1, 1983

By B. L. Dorey

"Performance management is a systematic, practical approach to managing people. It is founded on some basic assumptions about people and is designed to focus on people in the work place. Organizing meaningful information and using it to involve people is a cornerstone of this system.Some common sense practices are developed to involve people in an organization&apos;s effort to improve performance. The successful implementation of this program requires solid commitment and total involvement from all levels of supervision and employees for maximum results and lasting impact. All levels of supervision participate in training sessions to tailor the systems for implementation in their areas. This style of management is data-oriented and the bottom line of success is to measurably improve performance. Basic Assumptions about PeopleMost people in an organization, regardless of level, take pride in their work and generally want to do a good job. When performance falls off, there is usually some explanation other than the employee not really caring. People like to know their exact responsibilities and clearly what is expected of them. People like to know where they stand with the boss and would like to be evaluated on what they do and accomplish, rather than on what others think or feel about them. Further, people like to be rewarded for their good results, indeed, to understand what motivates people, we must look at what happens as a result of their actions. Another belief is that supervisors often have a greater influence on the performance of their people than they fully realize. Simply letting people know how important their performance is can have an impact. The Key ElementsGiven these basic assumptions and beliefs about people, some common sense practices have been systematically developed to manage more effectively."

Jan 1, 1989