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By T Nassis, P Louw, M R. Fry, T du Toit

Business intelligence (BI) and business analytics (BA) are established IT technologies that are used extensively in the business environment. This paper discusses the use of these technologies in production environments and beneficiation plants.Assmang’s Khumani mine is an iron ore operation located in the Northern Cape, South Africa. Assmang Limited is jointly owned by African Rainbow Minerals Limited and Assore Limited. This paper presents a case study of a BI solution applied to this plant, which is used by metallurgists, supervisors and all levels of operations and management to extract and analyse data to control and optimise the operation of the plant.The main advantage of adopting an established BI solution is the ease with which production personnel can extract and analyse data. The data is easily presented in familiar spreadsheets and no IT staff or specific training is required to achieve this.The solution adopted at Khumani mine uses a data mart with a multidimensional model (called an online analytical processing (OLAP) cube) acting as the main repository and source of data. The OLAP cube simplifies the access and analysis of plant data.The OLAP cube stores data in a specifically-designed way, which allows extraction and analysis to be performed quickly. It is designed to hold large amounts of data on a long-term basis, which could be for the life of the plant. It also performs automatic aggregations over many dimensions on a background process.A major benefit in adopting such a BI solution is that it allows common BA methods to be applied. This is due to both the efficient long-term storage of data and the availability of standard BA tools. BA tools are now able to perform data mining, predictive analytics, forecasting and other machine-learning algorithms. This paper presents the possible use of such advanced data analysis methods in a beneficiation plant.CITATION:Fry, M R, Nassis, T, Louw, P and du Toit, T, 2015. The use of common business intelligence and analytics tools in the operation and optimisation of iron ore process plants, in Proceedings Iron Ore 2015, pp 129–138 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 13, 2015

By d&apos, Alton AJ, Rigden DT

Modern petroleum refining offers a complexity of environments, each requiring different metals for the satisfactory performance of-the various sections of the refinery, and this paper first outlines the varied enva.x¦on-ments thus met.It follows that the metal types in use will also vary to suit each particular environment, and the paper' consequently covers the use of ferrous-metals, ranging from plan carbon steels to the high alloy types and the non-ferrous metals, particularly copper and its alloys.The failures of some,of these metals and alloys are then illustrated by experiences it Kwinana. These failures are duo to (a) corrosion, (b) erosion, (c) faulty welding, and (d) mechanical defects,' of which the first is by far the most prevalent. The protective measures taken to prevent subsequent failures are then given under one or other of the following headings :(1) alterations in process conditions, (2) the use of alternative ,alloys,(3) suitable heat treatment, (4) redesign of the failed section, (5) cathodic protection, and (6) use of corrosion inhibitors.Reference is then made to the use of specialised metals and alloys.Metals, generally in the form of oxides or salts, are also used as catalysts in refining processes. Activated alumina is used, combined with silica .forScracking' of heavy oils, and as a support -for platinum, cobalt, molybdenum, nickel and similar metals, which catalyse hydro-genation and dehydrogenation-processes. .In the final formulation of petroleum products metallic compounds may be added. Reference is made to the large quantities of lead used by the petroleum industry and to the use of metallic soaps and detergents in the formulation of lubricating oils and greases.

Jan 1, 1962

Since its beginning, with the works of D. Krige and later, G. Matheron, geostatistics has been analyzing in detail the essential factors at play in ore reserves estimation problems, with the ever-present aim of an optimal use of the available information. Not only do the reserves depend on the geological in situ resources, they also require a correct appraisal of many technical and economical parameters. The objective of the present paper is to show how the method of technical parameterization of reserves, which is at the heart of the geostatistical approach, provides an extremely powerful and versatile tool for characterizing a mining project. After a review of the main properties of the technique, its use in the economic optimization of a project will be examined. Two examples from copper and gold deposits will be given.

Jan 1, 1987

By Torrance AC

A joint research programme conducted by BHP Central Research Laboratories and Du Pont Wesfarmers Pty Ltd examined the effect of the size of cast primers on the run up and steady state detonation veloci- ties of ammonium nitrate based explosives as a function of blasthole diameter. Both continuous and point to point velocity of detonation meas- urement techniques were used. The field trials examined a number of the Du Pont HDP series of primers in conjunction with ANFO, emulsion and watergel explosives. Results indicate that the run up velocity of 187mm diameter ANFO charges is negligible using cast primers as small as 150g. owever, emulsion and watergel explosives did exhibit run up in both 187 and 311mm diameter blastholes, independent of the size of primer. This could last from 7 to 10 blasthole diameters.

Jan 1, 1988

By S K. Ray

Open fire in a mine gallery causes large-scale damage to property and sometimes precious lives. Such fires produce two distinct effects, the throttle effect and the buoyancy effect. These effects disturb the ventilation system of the mine. To understand the complex dynamic phenomenon of open fire and its effect on ventilation systems, a mine fire model gallery has been designed and constructed at Central Mining Research Institute, Dhanbad. Two sets of experiments at air velocities of 1 and 1.5 m/s were conducted in the gallery using coal samples from the Dobrana seam of the Raniganj coalfields. After about an hour of development of fully-fledged fire, heavy backlash, with smoke and fumes, was observed. At the time of backlash occurring the gallery was divided into two zones. In the region of the gallery from the base up to 1.4 m the airflow was normal, in the remaining upper portion the airflow was the reverse. Air quantity reduced substantially, while pressure dropped across the fire zone, the products of combustion (POC) and temperature increased during the period of the throttle effect. It has been revealed from these studies that with an increase in airflow, pressure drops across the fire zone, POC, temperature and reduction in airflow increases. This paper addresses the important design features of the gallery, the instrumentation system, the experimental procedure and assesses the effect of open fires on mine ventilation systems.

Jan 1, 2005

By Manlapig EV, Lawson F, Clarkson CJ

A low grade middling sample from Mount Isa, Australia, assaying 31.7 per cent zinc, 12.9 per cent lead and 14.5 per cent iron was leached under atmospheric pressure in sulphate and sulphate-chloride solutions with ferric ions as oxidants. About 96 per cent of the contained zinc was dissolved into a 0.5 M H2SO4 - 0.5 M Fe2(SO4)3 solution at 90¦C within three hours from a five per cent by weight slurry density mixture. The leaching process is very temperature-dependent, suggesting a surface chemical control. In the latter stage, the leaching rates levelled off and the leaching was most probably controlled by both surface chemical reaction and diffusion processes. The addition of chloride ions in the leach solution resulted in an increase in the leaching rate. About 95 per cent of the lead sulphide contained was converted to lead sulphate which precipitated and remained in the residue. Essentially no lead remained in solution and the low chloride concentration did not affect the precipitation of lead sulphate. Half of the iron orginally present remained in the residue as pyrite although essentially all the cadmium and 90 per cent of the copper initially present were dissolved. Some three per cent of sulphide sulphur was oxidised through to sulphate, about 67 per cent was converted to elemental sulphur which can be recovered by solvent extraction, the rest remained in the residue mainly as pyrite. Ferric sulphate and sulphate-chloride solutions can be used to effectively leach finely ground lead-zinc middlings and other bulk sulphide concentrates. A complete separation of zinc from lead and silver has been demonstrated.

Jan 1, 1993

By V Sanmartfn, J Torracchi

The broad biodiversity of our country is manifested through several different biological forms. From the villages of Portovelo and San Gerardo in the southern part of Ecuador, some samples of water and rocks were taken in order to identify the native micro-organisms which take part in the natural processes of leaching of sulfurous minerals. The presence of Spp Thiobacillus ferrooxidans was determined together with a fungi sample which has not yet been characterised by the current workers. These have been isolated, grown, experimented and conserved in appropriate cryogenic environments. The present research intends to study the individual and group adaptation of the bacteria and the fungi upon suitable systems of agitation and ventilation, in combination with several different concentrations of refractory auriferous samples. These refractory samples were derived from old mine workings and the experiments were performed to test the effectiveness of the isolated species in bioleaching as pre-treatments upon the cyaniding processes. The capability of these bacteria to develop in environments with high concentrations of cyanide has also been studied, to investigate the possible use of bacteria in the biodegradation of cyanide. The presence of Thiobacillus ferrooxidans in acid conditions has already been tested in advance, however, the presence of fungi species in these conditions are studied to prove their efficiency as another alternative for the bioleaching of refractory auriferous minerals and Baptista, 1998).

Jan 1, 2004

During the first five years of operation, the Lihir gold mine has steadily increased plant throughput rate to over 4 Mtpa, well above the original design capacity of 2.8 Mtpa. Understanding how future variations in ore type impact on plant performance has been an integral part of LihirÆs development program. This paper discusses the key drivers for significant improvements to the plant, including a second oxygen plant, a pilot flotation plant, an autoclave heat recovery circuit, a pebble crushing circuit and additional autoclave feed pumping capacity. The result is a process plant with the flexibility to accommodate variations in ore type without significant loss of throughput.

Jan 1, 2003

Froth flotation is widely used for the separation of particulate materials in the world. It is a complex process whose operational behaviour in process plants is difficult to predict. A comprehensive phenomenological dynamic flotation model was presented at the 1982 IMPC. This model uniquely linked the particle/bubble interactions and water transport phenomena to the flotation cell hydrodynamics. The model was used as a dynamic framework to analyse and develop process optimisation strategies. New developments in mineralogical characterisation, real time information management systems and data validation simplify the implementation of flotation technologies for mine to mill grade recovery optimisation. With recent developments in software programming, dynamic simulation enables process engineers to develop process alternatives interactively. This paper presents such an implementation of current process analysis tools and an updated froth flotation dynamic model. It demonstrates how this new environment can be used to improve our technological knowledge of flotation, eg alternative bubble/particle attachment and detachment microprocesses can be incorporated. The dynamic flotation model has several manipulated variables (such as feed flow rate, per cent solids, aeration, wash water flow rate, frother flow rate, specific power energy (impeller speed/delta pressure), cell geometry and tails flow rate) and evaluates the dynamic effects of these variables on grade and recovery.

Jan 1, 2005

By R Jones

OneSteel Whyalla’s grate-kiln-cooler pelletising plant was commissioned in 1968 processing haematite feed from the local South Middleback Ranges mining area. The existence of a magnetite resource beneath the haematite ore at Iron Duke had been known for some time. In 2004, a decision was made to covert the primary iron source for the Whyalla steelworks from haematite to magnetite – known as project magnet. The intent of the project was to convert the feed to the steelworks from haematite to magnetite and to free up the remaining haematite resource for export. The pelletising plant was cut over to a magnetite feed in 2007.The thermochemical differences of magnetite compared to haematite are threefold:1. the introduction of an exothermic reaction during conversion of magnetite to haematite,2. the absence of bound water which existed within the haematite, and3. lower gangue content requiring lower fluxing levels and therefore lower calcination energy demand.The combination of these differences results in a significantly different induration requirement for magnetite as compared to haematite. The change therefore required extensive research and test work to design modifications to the furnace and to ensure appropriate risk mitigation for the Whyalla steelworks.Preliminary pot-grate test work was performed to define the pellet chemistry and confirm the suitability of the magnetite to produce pellets suitable for the OneSteel blast furnace. A heating curve was developed by use of computer-based heat and mass balance modelling. Extensive pilot scale grate-kiln-cooler test work was then performed to confirm the heating curve and to verify and fine-tune the pellet properties. Computation fluid dynamics was used to design the physical changes to the furnace required to achieve the proposed heating curve.Following installation of an additional preheat zone, including a wall and dilution air fans, into the preheating furnace, and installation of an additional wall into the cooler, the modified furnace was commissioning in December 2007. The plant performed as expected during commissioning with the actual heating curve matching the proposed curve and the produced pellets within blast furnace specifications.

Jul 11, 2011

In both exploration and mining, the laboratory is often seen as a cost rather than a profit centre. The aim in most mining companies is to increase profits by reducing costs, so the budget for the laboratory is under constant pressure.There is another option; to see the laboratory as the brain of the operation. By lifting the status of the laboratory and treating it as a profit centre, mine costs may be reduced in other ways, e.g. reduction in milling costs. This change of status will require investing more capital in better equipment, more training for employees and more employees to carry out project research.There are many examples of major costs being incurred because of inadequate laboratory work. Conversely, by spending more money on laboratories and their activities, overall costs can be reduced or profits enhanced.

Jan 1, 2002

By Koch DFA

An electrochemical study of the dissolution of gold in aerated cyanide solution has shown that the dissolution rate is determined b the nature of the surface. A passive film (probably a basic cyanide formed at .o.6 V vs a saturated calomel electrode inhibits both the ca.thodi reduction of oxygen. Some aspects of these retction mechcnisms are discussed together with the-"activating" effect of Thpllium.

Jan 1, 1964

By E Gabriel, J C. Koppe, A Gomes and P Crispim, R Schaarsdmit, I Pablos

Drill and blast (D&B) is one of the most important production operations in open pit mining. The resulting fragmentation of the D&B reflects in the downstream unit operation. Good fragmentation of the ore will minimise the cost of loading, hauling and crushing. The understanding of the geological model integrated with a software system for bench face surveying and planning of blast layouts based on three-dimensional images can help to achieve the fragmentation goals of the mine operation. A case study integrating these tools was carried out in a large iron mine in Brazil. The iron ore in the study area consists of hard and friable itabirites. More than three different ore types may occur on the same bench. Under these conditions, data integration becomes necessary to improve the results of blasting. A blasting plan was based on the generated geological model. The methodology helps understanding the factors that can interfere in the fragmentation process, allowing defining actions that can improve the blast design in those places that fragmentation wasn’t achieved. This condition is important for a continuous improvement of the drilling and blasting operation. In comparison with the previous blasting carried out at Itabira mine, which did not take into account the geological model, substantial improvements in fragmentation were observed, eliminating the need for secondary blasting.CITATION:Schaarsdmit, R, Pablos, I, Koppe, J C, Gabriel, E, Gomes, A and Crispim, P, 2015. Geological modelling and bench face survey to improve blasting fragmentation, in Proceedings 11th International Symposium on Rock Fragmentation by Blasting, pp 401–406 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Aug 24, 2015

By G D. McDonald

Flinders Mines is an ASX300 iron ore explorer and developer with a tenement package located in the Hamersley Ranges region of Western Australia, approximately 70 km north of Tom Price. Exploration over the past three years has identified a Global Resource in excess of 740 Mt at a grade of 55.4 per cent Fe (+50 per cent Fe cut-off). This resource is spread across multiple deposits and has been divided into a number of mineralisation type domains based on geometallurgical and geochemical boundaries. These domains are comprised of transported haematite rich detrital iron deposits (DID) and goethite dominant Channel iron deposits (CID) as well as in situ bedded Brockman iron deposits (BID). On the basis of differences in physical and chemical characteristics, the DID have been divided into four discrete units. The four DID units form a stratigraphic sequence with the iron grade increasing and the contaminant concentrations decreasing with depth. The upper DID unit is lower grade and currently unlikely to provide a marketable product, without signifi cant beneficiation. The lower three DID units, together with the CID and BID, are of a higher quality and have the potential to yield marketable ore. The ability to define and recognise these different units has resulted in a more reliable and robust geological interpretation and hence greater confidence in the resulting resource model. This has been evident in the excellent conversion of inferred to indicated resources.

Jul 11, 2011

By P B. Schwann

The commonly accepted genetic theories of Pilbara iron ores and Woodie Woodie manganese ores have often presented them as quite unique. This apparent uniqueness is not confined to just iron and manganese, but is also seen in gold and copper deposits in Western Australia. The published material on iron and manganese ores would seem to have either a quite complicated genesis or none at all. An alternate theory for the origin of these deposits is presented which involves a protore with simple oxidation and pH controls with hydrothermal fluid sources from the diagenesis and dewatering of the underlying strata. This theory explains the distribution, thinning, cold dolerites and very high concentrations of deleterious minerals observed in these deposits. This genesis system is also related to the systems that deposit hydrothermal gold and copper in sediments in the region.This paper presents the author’s observations, sampling and mapping after several decades studying and exploring for the minerals in Australia and locations overseas. All of these theories were developed with (or in spite of!) the guidance of Mal Kneeshaw, but would never have seen the light of day without him and the others presenting here. It is not what I would call scientifically polished, and possibly deserves more detailed studies; it is, however, presented as a discussion paper.CITATION:Schwann, P B, 2015. Related genesis for iron, manganese and gold-copper ores in Western Australia, in Proceedings Iron Ore 2015, pp 327–336 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 13, 2015

By B Broad

"Establishing ventilation in the early stages of a new mine is an essential step to achieve scheduled outcomes that ultimately drive the financial success of an operation. If the primary ventilation is not in place in time to support a contractorÆs work output, then the ore delivery is likely to be severely impacted. Options to increase ventilation in order to address shortfalls are limited. This in turn can lead to reduced revenue generation at a time when a mine is at its highest capital outlay. This can have implications for any company, but even more for an explorer moving to producer. The ventilation put in place to cover the start-up period is also unlikely to cover any extended or increased load required to meet schedule delays.The following paper examines two issues in relation to ventilation with a focus on small to medium projects where the company is establishing a mine using a mining contractor. The issues being: potential impacts on the contract and tender process when using a mining contractor key mine design considerations, such as æcrunch timeÆ, as they interact with ventilation achieving a successful ramp up.A recommendation is made for higher levels of detail around secondary ventilation leading up to the primary fan installation. The information should be included as part of the tendering process and preliminary project execution planning. Understanding the æcrunch timeÆ concept can lead to strategies, as well as back up plans, to minimise any negative impact.By understanding key risks around primary ventilation establishment for a new mine, detailed design work can be completed where it is needed most. Value is added by reducing uncertainty and a payback with better contract terms and a more robust ramp up plan. This will improve the economic return for the company and reduce the risk.CITATION:Broad, B, 2013. Contract considerations and other critical ventilation aspects in achieving a new mine ramp up, in Proceedings The Australian Mine Ventilation Conference, pp 207-214 (The Australasian Institute of Mining and Metallurgy: Melbourne)."

Jul 1, 2013

By L Lachance, F Flament, D Leroux, S Gariépy

The pervasiveness of poor sampling practices in and around mineral processing plants could seem intriguing in view of the various documented evidences both for causes and consequences. To this extent, this paper revisits the well-documented but lesser-known fact that failure to care sufficiently about how samples are selected and managed is the mother source of almost all sampling biases. The authors believe that the potentially huge leverage between causes and consequences as well as the diversity of people involved in sampling call for a globally integrated solution rather than for a point solution. Such a globally integrated solution has already been put forward by the AMIRA P754 Metal accounting – code of practice and guidelines (AMIRA, 2007) that inherently requires accuracy to be targeted, measured, reported and managed. Furthermore, always in order to avoid a point solution, several layers of protection against biases must be put in place with each one involving a different ownership whenever possible. This is exactly the role intended by the supervisory bias detection method described in this publication. It is based on the continuous monitoring of the expected value of reduced residuals obtained from statistical data reconciliation conducted in a metal accounting context. This supervisory bias detection method is developed in full details after which Monte Carlo simulations are done on a mineral processing plant example for showing how it can be successfully applied for detecting hidden biases.CITATION:Lachance, L, Leroux, D, Gariépy, S and Flament, F, 2014. Detecting sampling biases in metal accounting, in Proceedings Sampling 2014 , pp 109–120 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Jul 29, 2014

By I Canbulat, J Oh, A Mcquillan, D Payne

This paper presents a new risk assessment tool for coal mine excavated slopes. This new empirical-statistical Slope Stability Assessment Methodology (SSAM) is intended for use by geotechnical engineers at both the design review and operational stages of a mine’s life to categorise the risk of an excavated coal mine slope. A likelihood of failure is determined using a new slope stability classification system for excavated coal mine slopes developed using a database of 119 intact and failed case studies sourced from open cut coal mines in Australia. Consequence of failure is based on slope height and stand-off distance at the toe of the excavated slope. Results are presented in a new risk matrix, with slope risk being divided into low, medium and high categories. The SSAM is put forward as a new risk assessment tool to assess the potential for, and consequence of, excavated coal mine slope failure. Unlike existing classification systems, assumptions about the likely failure mode or mechanism are not required. Instead, the SSAM applies an approach which compares the conditions present within the excavated slope face, with the known past performance of slopes with similar geotechnical and geometrical conditions, to estimate the slope’s propensity for failure. The SSAM is novel in that it considers the depositional history of strata in an excavated slope and how this sequence affects slope stability. It is further novel in that it does not require explicit measurements of intact rock, rock mass and/or defect strength to rapidly calculate a slope’s likelihood of failure and overall risk. Ratings can be determined entirely from visual observations of the excavated slope face. The new SSAM is designed to be used in conjunction with existing slope stability assessment tools. CITATION:Mcquillan, A, Canbulat, I, Payne, D and Oh, J, 2018. New risk assessment method for coal mine excavated slopes, in Proceedings The Fourth Australasian Ground Control in Mining Conference (AusRock), pp 473–495 (The Australasian Institute of Mining and Metallurgy: Melbourne).

Nov 30, 2018

By A D. T Goode

Data Metallogenica (DM) is unique as a global mineral sample collection and deposit database with over 70 000 rock samples and a wide range of descriptive, photographic and measurement data. Subscribers have access to approximately four gigabytes of on-line data with many examples included on the public pages. DM commenced its life on the Pacific rim in 1971 and much recent growth has focused on countries of the Pacific margin, particularly Australia, Fiji, Chile, Indonesia and Peru. Approximately 600 separate deposits and mineral occurrences in this region are represented in DM. The sets of rock samples have been photographed at high resolution and included on the web site, together with unpublished descriptions, deposit cross-sections, bibliographies, field and mine photographs, petrology and reflectance mineralogy. Figures and abstracts from PhD theses are a new addition and the donation of proprietary databases by companies and individuals is an encouraging trend. DM increasingly is being viewed as an acceptable and important repository for æfragileÆ and irreplaceable personal and company data, it is also being recognised in its true light as a high level information system, not solely a collection of rock samples. Data Metallogenica is a not-for-profit venture of AMIRA International that requires self-funding from December 2004. Growth and development must be funded entirely out of subscription and sponsorship revenues because no government subsidy is provided. The Pacific rim is in the mainstream of mining and exploration activities worldwide and those involved have much to gain from a dynamically sustaining DM. The home page at www.datametallogenica.com contains much example data and details of subscription and membership rates.

Jan 1, 2004

By H Allday

The mining industry’s attention has shifted over the last decade with the recovery from the downturn resulting in greater development of innovation and new work methods in a bid to remain competitive and deliver higher productivity. The emphasis on cost reduction to improve profit margins has primarily been the focus of the “work smarter” campaigns embraced within the industry. But is this strategy holistically the best-for-business, or does it place a ceiling on revenue opportunities and inhibit mining companies from truly maximising value? Businesses need to maintain a balance between active cost management and revenue generation often resulting in cost reduction strategies at site level. These strategies have merit, assessing areas of cost wastage across operations and creating space for opportunity. However, this potentially can create distractions from the goal of enabling growth and lead to the sacrifice of quality and delivery. Focusing too heavily on cost reductions without addressing revenue generation is an unprofitable lens to look through, and the relationships between cost, revenue, quality and profit margin can often be overlooked resulting in missed opportunity to maximise value. How these relationships are effectively employed by mining companies to reap the rewards from an overarching corporate perspective down to site level remains a fluid concept depending on the nature, operating market and strategy of the business. A common directive from businesses to their operations is to strive for greater profitability and productivity. The quantification of these requirements, and the nature of the cascading message delivered, impacts the methods employed by the operational team to meet the expectations of the business. Cascaded strategies, if not delivered with appropriate participation and buy-in can often be perceived to be knee-jerk and create frustration for operations who are squeezed to deliver on expectations by slashing site costs. This squeezing is not only felt by the mining operation but at the individual level and can result in increased team stresses. In some cases, this may also steer behaviours towards activities that result in corner cutting and an elevation of operational risk, potentially increasing associated incidents and injury. Driving down costs by any means can create an unhealthy tunnel vision where value is no-longer assessed for best-forbusiness results. By flipping the viewpoint to a value-based approach revenue opportunity may be realised and potentially exceeded, however this opportunity may be missed if value is over shadowed by a cost heavy focus. By analysing a selection of real operational cases (ranging from mining contractors through to in-house mining giants), it becomes apparent that practical revenue maximisation strategies are not only key to an increase in value and cash flow but to a stronger understanding of business drivers for sites and operators alike. In the cases evaluated additional revenue opportunities are foregone in favour of cost reduction strategies resulting in negative impacts on the associated operations and wider businesses. Alignment towards value generation is king. If strategies are not implemented focusing towards value and revenue maximisation, the opportunity loss experienced by mining operations could continue be great and the question should be posed; when the next up-turn hits will operations be ready to reap the rewards or still have a glass ceiling above their heads?

Mar 15, 2021